Doctible vs. Televox Competitor Comparison of Product Features

If you're experiencing issues with your current patient engagement software (like Televox), it's time to switch to a better platform. Choosing an alternative software can be difficult, but your practice needs the right solution to grow.  

Doctible offers a suite of features to elevate the patient experience, streamline front-office workflows, and optimize patient communication and practice marketing. With its user-friendly interface, powerful integrations, and easy-to-use task automation, Doctible is an excellent choice for healthcare practices looking to modernize operations and grow their patient base.

In this comparison of Doctible and Televox, we'll review why Doctible is a top choice among doctors and their staff and how it can help you manage your practice easily and efficiently.

Doctible’s software features stand out with:

• ‍Reputation management ‍
• Website messenger ‍
• Patient communicator (2-way texting) ‍
• Patient reminders, voice reminders ‍
• Smart messaging  
• Traffic alerts
• Smart scheduler  
• Digital forms  
• Patient recall  
• Campaigns  
• Virtual waiting room  
• Enterprise dashboard  
• EasyFill (Automated Waitlist)

What makes the patient engagement software by Doctible better than Televox?  

For many customers, Televox falls short when they need it most with glitchy software and basic functionality. Some issues people have experienced include:

• Limited 1-way texting
• No mass texting capability
• Can't text pictures to patients
• No writeback to update confirmation status in EHRs
• No online review generation
• No online forms
• No patient recall features
• No EasyFill
• No online scheduling
• No email campaigns for marketing
• Syncing issues with Dentrix, EagleSoft, and OpenDental

In the world of patient engagement software, competitors' special tools and features set the best apart from the rest.  

So, what sets Doctible apart? Smart task automation and user-friendly patient tools make running a practice a breeze for many offices across a range of medical specialties.  

But don't just take our word for it—consult the table below to learn why Doctible is the best choice compared to Televox.

"We have never had a more successful product when it comes to reminders, one-to-many messaging, and patient reviews. The feature I like most is a tie for the text message reminders and the patient reviews. This has generated so many online leads for us!”  
–Office Manager of a small practice

Reputation Management

If you're still asking patients to kindly leave an online review of your practice as they leave their appointment, you're not using the most effective strategy. Doctible automatically sends every patient easy-to-use links to rave about you through Google and Facebook reviews.

Our online reputation management platform centralizes review management with custom reporting and real-time notifications. Our platform catches negative reviews before they're posted to the public. Moreover, AI reports valuable insights into the overall feedback sentiment from posters, allowing you to address patient concerns and respond ASAP.

"We highly recommend Doctible to all dental/medical offices or any business who needs to communicate with patients or clients.”  
–Dental Practice Office Manager

Traffic Alerts

When you need patients to get to your office on time every time, there's no better alternative than Doctible. Customized, real-time traffic alerts go the extra mile for your patient engagement and communication system. Patients receive directions from their current location to your office so they avoid traffic backups and arrive on time.

Craft messages based on appointment types to send at intervals you set, such as: text reminders at 30 days, seven days, one-day, and one-hour intervals before the appointment, with the final reminder including traffic updates.

“Doctible has changed my daily routine so much. Instead of spending most of my morning on the phone calling patients to confirm appointments, I can now get that done by text in about 15 minutes. The review management option has really helped increase our online presence as well!”  
–Front Office Manager

Smart Messaging

Competitors can only offer standard messaging software that lets you send emails and texts. But their programs can't lay out the blueprint for successful patient engagement. Coordinate effective patient outreach by adding our Smart Messaging system to your patient engagement software's tools.

Sort communication by appointment type, provider, rooms, and more.

Create automated, tailored messaging for patient Tx guidance, appointment reminders, follow-ups, intake and consent forms (with forms attached), office updates, and everything else your practice needs.

“Doctible has allowed us to customize the tool to fit our practice. We’ve been very pleased with the Doctible Software. This software allows us to personalize text to our patients both English and Spanish. Bonus that our patients can contact us for whatever they need. The integration with our patient database is great. The ease that our patients have in leaving a review is also great.”  
–Office Manager of a small healthcare practice

Leaving Televox? Doctible Is the Best Choice  

Why settle for problem after problem when you can have a reliable, secure, and intuitive patient engagement solution? Televox may have been your go-to in the past, but it's time to step up your game.

Customers sing the praises of Doctible, giving us top marks for ease of generating reviews, patient communication tools, user-friendliness, customer service, features galore, and unbeatable value for your hard-earned cash.

The choice is crystal clear: there's no alternative to Doctible, the superior choice among all competitors in patient engagement software.