testimonials
Hear from our customers
Wonder why thousands of doctors choose Doctible every day? Listen to what our customers have to say.
Since our facility started using Doctible it has increased our star rating on sites like Google, and has also lessened the need for patients to vent on Social Media and given them direct access to leave their positive experiences improving our presence there. It has allowed us to correct things that the patient is dissatisfied with before receiving other surveys or sometimes before even leaving the facility and has also given them a direct line to us. We love it.
Courtney O.
Patient Experience Coordinator
Not having to try to read patients' handwriting has been SO nice, and having them fill it out ahead of time has been so convenient. Pros: I love the ease of use and how simple it was to implement, not complicated at all. Can mimic our forms exactly like we need them.
Jennifer L.
Practice Manager
Our experience with Doctible has been amazing. The service has allowed us to improve our customer service on multiple fronts, by keeping us in touch with people who come in contact with our office and brand. It has also allowed us to repair relationships and reach out to less-than-thrilled clients, many times before they review us negatively on public sites.
Megan D.
Director of Marketing
At first, we were really surprised by how well it worked. We were please to learn that patients react better to text than they do a phone call.
Donna
Dental Office Manager
“I love the fact that it is very simple and user-friendly.”
Deana C.
Office Manager
We love Doctible! I love the ease with which we can gather reviews from our patients and reply to them. Also, it takes the pressure out of asking people for a review. This is a very helpful product for our practice.
Reni G.
Business Manager
"The most valuable part of Doctible is its ability to maintain and build your online reputation, and it's autopilot, you really don't have to put any thought into it."
Adam B.
Practice Owner
Service is top-notch, pricing is amazing, and it offers so many options. You can customize the message and so much more. They have been so kind and helpful through all aspects of integration and after.
Josephine G.
Marketing Director
Doctible provides secure HIPAA-compliant, two-way text messaging to communicate real-time verses sitting on the phone for 45-Minutes to schedule an appointment.
Chonnie
Scheduling Coordinator
Doctible has provided an excellent return on investment. The positive Google reviews are money. We are now getting new patients who when I asked who referred them they are saying “great online reviews.” Another plus is if a patient wants to leave a negative review, it goes directly to me the owner instead of being posted online so I get a chance tor respond. Overall we went from about a 3.5 star average rating on Google to about a 4.9 now!
Alex P.
Practice Administrator
“Very good customer support and friendly, helpful techs.”
Paula T.
Office Manager
Time is a problem and Doctible exceeded my expectations, especially with the review process and now even more so with the text messaging process, and I'm really looking forward to new products.
Dr. Marsh
Doctor of Chiropractic
“I love the daily review feature and how easy it is to track the reviews that come in.”
Nikole D.
Practice Manager
“It's great, our patients love the appointment reminders and being able to communicate with the office via text message.”
Fanrui Z.
Dentist, Hospital & Health Care
Fantastic experience with Doctible. They have helped our office with patient communication and in generating reviews. Their service is extremely reasonable in price and their services are truly valuable. I look forward to working with them in to the future.
Kathleen G.
Eye Care Practice Owner
“All features are great, we especially like the 2-way texting, review section, one-hour confirmation with traffic alerts!”
Monica W.
Front Office Administrator
This software is incredibly easy to use, it's fast and effective - the price is SO extremely low compared to the value of the product.
Whitley M.
Account Manager
Doctible has saved me time in this office, confirming dental appointments, sending recall reminders and I can respond to the patients who ask specific questions without having to be on the phone all of the time. On an average, I would say that over 98% of our patients love all of the reminders, once I have explained it to them.
William L.
Dentist
I love most the ease of use of the Doctible dashboard, the convenience of being able to text our patients in real time. I also like that our texting number is the same as out office phone number so there is no confusion for the patient. The integration on boarding process was easy and all of our staff learned the doctible software within a day.
Jackie C.
Office Manager/Front Desk
“Very pleased. I have recommended Doctible to many of my colleagues.”
Richard C.
Practice Owner
I love the simplistic fashion in which our patient surveys are quick and easy for them to use and for our team to use. It has helped us with our reviews, receiving more raw feedback and the website messenger has helped with our community and patients inquiring about us and our services to give people options. This has helped with those who aren't fond of phone calls anymore.
Chadwick T.
Practice Administrator/Manager
“Ease with which it fits our practice flow and convenience of reaching out to our patients quickly.”
Susan S.
Office Coordinator
Doctible simplifies the process for patients to write reviews on sites such as Google and Facebook which makes it easy for offices to increase the number of quality reviews they receive from patients.
Sean T.
Dental Practice Owner
I love the ease of use. It literally took almost no training for our staff.
Sandra O.
Dental Office Manager
We’ve had better communication because I’ve recently added website messenger to our website with Doctible. Patients that are referred to us can contact us and ask questions and it has made the patient experience better overall.
Ana S.
Marketing Manager for a Dental Specialist
We are solving multiple business problems for us and our clients. By partnering with Doctible we are able to offer products a la carte, as bundles, and also as part of our all inclusive packages. The customer service the Doctible team provides is beyond I have received with any other partner. They go above and beyond to understand our user needs and reporting needs and collaborate with us and our other partners to ensure we and our clients are getting what they need.
Trent A.
VP of Marketing
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