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Top Dental Industry Trends (2025 Update)

Callie Norton
January 3, 2024
5
min read

Key Takeaways

  • 22% of dentists invested in new software in 2025
  • ~90% of practices report hygienist hiring is very/extremely challenging
  • Consumer dental spending is rising modestly.

What's Changed: 2024 to 2025

  • Demand up, queues down: Consumer dental spending is rising modestly while dentist busyness and patient wait times trend downward, indicating available capacity.
  • Hiring remains difficult: About one-third of dentists were recruiting in Q3 2025; among them, nearly 90% reported that hiring a hygienist was “very or extremely” challenging, with many roles open for months.
  • Follow-through on 2025 plans: By Q3 2025, ~39% added staff, ~26% dropped some insurance networks, ~22% made major equipment purchases, and ~20% invested in new software.
  • “Fiscal squeeze” persists: Reimbursement isn’t keeping pace with wages and input costs; more dentists report not being busy enough, and roughly two-thirds have raised fees since the start of the year.
  • Jobs picture is flat: Dental-office employment showed little net growth through August 2025 (down 0.4% month-over-month; up ~0.6% year-to-date; up ~0.5% year-over-year).
dental-office employment percentage change month over month, year to date, and year over year through august 2025
Employment rates in dental practices remained mostly flat in 2025.

Bottom line: 2025 looks steadier in terms of demand, with more slack in schedules, but staffing constraints and cost pressures continue—conditions that favor improving access, optimizing schedules, and careful cost control (rather than aggressive expansion).

4 Growing Trends in Dental Care

As you prepare for the upcoming year, keep an eye on changes that can better your practice. Digital tools are transforming dental operations, improving communication, automating tasks, and facilitating data-driven decisions.

Embracing these advanced technologies is essential for growth and patient care.

Here are five key dental industry trends to watch, and how Doctible is there for your practice.

1. Personalized Patient Engagement

Personalized communication is important in healthcare, including dental professionals, because:

  • It increases patient satisfaction by providing relevant information.
  • It helps patients stick to their treatment by addressing their specific needs.
  • It builds stronger relationships between patients and providers by showing care beyond the clinic.

In today’s healthcare environment, the patient experience is as important as clinical outcomes. Personalized communication is vital for making patients feel truly heard and building their long-term loyalty.  

How to Personalize Dental Patient Communication  

Doctible offers a comprehensive set of tools to improve patient interactions, emphasizing personalized and efficient communication:  

  • Two-way texting enables direct, time-saving communication through text. It eliminates phone calls and makes your practice more accessible.  
  • Smart Messaging automates and personalizes messages based on specific criteria like appointment type or provider. It ensures relevant and timely communication with patients, enhancing their experience.  
  • Patient Reminders maintain consistent care while keeping your schedule full and reducing no-shows.    
webinar for "smart solutions" optimizing dental practice efficiency"
Watch now: Optimize Your Patient Communnication Workflows

2. Coordination Between Physical and Virtual Care 

Moving forward, there’s a growing emphasis on integrating digital experiences with traditional in-clinic care. More than a trend, it’s a fundamental shift in how dental offices operate and engage with their patients.  

For one, patients appreciate the ability to access dental information and manage appointments online. It gives them control over their healthcare experiences, empowering them to make better-informed health decisions. Overall, online scheduling and communication tools make their journey with your practice much easier.

How to Engage Patients Online  

In your dental clinic, you can meet patients’ demands by providing virtual access to essential services and information. With Doctible, your practice can seamlessly integrate digital solutions to improve patient interactions:  

  • Smart Scheduler allows your patients to schedule appointments online, meeting their expectations for convenience and straightforward access.  
  • Digital Forms streamlines your check-in process with electronic forms, saving time and improving the patient experience.  
  • EasyFill makes it easier for patients to manage last-minute cancellations (while keeping your appointment calendar optimized).  

3. Predictive AI to Anticipate Patient Needs  

Another trend to watch is predictive AI analytics. Data has become invaluable for dental practices, especially in understanding and meeting patients’ needs. It can reveal everything that’s working (or isn’t working) in your practice’s operations and patient care.  

For instance, by looking at patient visit patterns, preferences, and feedback, you can address areas that fall short. This could mean adjusting appointment schedules to reduce no-shows or personalizing communication for better patient engagement.

With data-driven insights, you can create a sustainable and adaptable model that keeps you ahead of future demands.

How to Use Data Analytics  

Doctible's Patient Recall and Review Generator tools harness data analytics to streamline patient communication and manage online reputation effectively:  

  • Patient Recall tracks patient visit history and your practice’s recall schedule, automatically reminding patients to book their next appointment. It’s customizable, allowing for specific recalls based on appointment types and timelines, tailoring communication to individual patient needs.  
  • Reputation Management tool automatically prompts patients to review their experience. It directs positive feedback to public platforms like Google and Facebook. Plus, it collects and analyzes feedback trends so you can see what areas need improvement.  

4. AI-Powered Patient Engagement  

Entering the new year, automation will continue to transform how dental practices operate. AI-powered patient engagement significantly enhances how dental practitioners understand and cater to patient needs, reshaping patient communication.  

  • AI enables real-time patient conversations through multilingual chatbots that mimic natural dialogue.
  • Automated communication allows convenient patient engagement, with SMS for easy appointment scheduling.
  • Personalized messages help patients understand treatment plans and prepare for procedures and follow-up care.

How to Automate Patient Engagement  

Doctible’s advanced platform automates patient engagement from the first point of contact. With intuitive features that streamline communication, your practice can stay ahead of industry trends and patient expectations:  

  • Automated engagement tools (like Smart Messaging and two-way texting) streamline communication, freeing up time for your staff.  
  • Website Messenger acts as a 24/7 front desk for your website. It instantly engages visitors, answers common questions, and accepts appointment requests. It can reduce site bounce rates and improve search engine ranking.  
  • Patient Reminders offers a unified calendar view to help manage schedules effectively. This system confirms appointments automatically, reducing no-shows and calendar confusion.  
  • EasyFill automates appointment management. It quickly fills last-minute cancellations, ensuring a fuller schedule.  

Embrace Dental Practice Trends with Doctible  

Doctible is here to help you take the next steps. Whether it’s through streamlined scheduling or advanced patient reminders, Doctible ensures your practice stays ahead in a constantly evolving industry.  

Explore Doctible’s innovative solutions today and take the first step toward a sustainable future.  

References

Bucher, A. (2023). The Patient Experience of the Future is Personalized: Using Technology to Scale an N of 1 Approach. Journal of Patient Experience, 10, 237437352311679. https://doi.org/10.1177/23743735231167975

Dentist Combats Appointment Cancellations with Doctible’s EasyFill. (2023). Doctible. https://www.doctible.com/case-study/dentist-combats-appointment-cancellations-with-doctibles-easyfill

Hudson, H. M. (2023, December 7). 5 Health Care Industry Trends for 2024. Medical Economics. https://www.medicaleconomics.com/view/5-health-care-industry-trends-for-2024

Krishnan, V., & Workflows, G. M. of I. D. (2021, November 15). Digital Patient Engagement: Actionable Communications to Help Patients Navigate Healthcare White Paper. HIMSS. https://www.himss.org/resources/digital-patient-engagement-actionable-communications-help-patients-navigate-healthcare

Rivard, T. (2023, March 16). Online Appointment Scheduling: A Missed Chance to Boost Patient Satisfaction. Physicians Practice. https://www.physicianspractice.com/view/online-appointment-scheduling-a-missed-chance-to-boost-patient-satisfaction

Updated on:
October 14, 2025

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